Privacy Policy

Please review this Privacy Policy carefully before using our Services. This document explains how HowToSolveGuide.com and its operating entity (“Company”, “we”, “our”, or “us”) collect, use, store, disclose, and protect personal information obtained through our websites, tools, email communication, and any other online or offline interactions (collectively, the “Services”).

“You”, “your”, or “user” refers to any individual accessing or using our Services. By using our Services, you agree to the practices described in this Privacy Policy and accept our Terms of Use. If you do not agree, please discontinue using the Services.

We may update this Privacy Policy periodically. When changes occur, we will post the revised version on this page with an updated effective date. All modifications take effect immediately unless stated otherwise.

By using the Services, you confirm that you are at least 18 years old and legally able to enter into a binding agreement. We do not knowingly collect personal information from individuals under the age of 16 without parental or guardian consent.

1. Categories of Information We Collect

We collect different types of information to operate effectively and improve our Services.

1.1 Customer Activity & Personal Information

We may collect the following information directly from you:

• Personal Information: Name, email address, phone number, mailing address, and any details voluntarily provided through forms, surveys, or communication.
• Communications: Information you share via email, customer support messages, chat, or feedback forms. Calls may be recorded for quality and training.
• Automatically Collected Data: IP address, browser type, device details, ISP, access times, referring/exiting pages, operating system, and general browsing behavior collected via cookies, tracking tools, and web beacons.
• Third Parties: Information we may receive from advertising networks, affiliates, service providers, or analytics partners.
• Mobile Device Data: Device identifiers, app usage data, and approximate or precise location information (if enabled).

1.2 Online User Activity

We use third-party analytics tools to understand how users interact with our Services. These tools may collect:

• Visit duration, session length, pages viewed, and navigation patterns
• Device details (IP address, OS, device type, mobile network information)
• Interaction data such as clicks, scrolls, mouse movements, and text inputs
• Geolocation information when permitted

1.3 Site Usage & Session Insights

We may collect information about how you interact with our website for security, performance improvement, and user behavior analytics.

2. How We Use Your Information

2.1 Essential Purposes

• Complying with legal obligations and regulatory requirements
• Preventing fraud, unauthorized access, and harmful activities
• Enforcing our Terms of Use and other policies
• Supporting business transfers or mergers where data may be included as assets
• Protecting our rights, systems, users, and platform integrity
• Pursuing necessary legal remedies

2.2 Customer Experience & Service Improvement

• Providing, maintaining, and improving our Services
• Delivering content relevant to your preferences
• Responding to inquiries and giving customer support
• Improving website performance and user experience
• Analyzing trends, performance metrics, and user interactions
• Developing new features, tools, and resources

2.3 Online User Behavior Purposes

Cookies and tracking technologies help us understand user behavior, enhance site security, serve relevant advertisements, and optimize your browsing experience.

3. How We Share Your Information

3.1 Categories of Disclosure

• Service Providers: Assistance with hosting, analytics, marketing, technical support.
• Advertising Partners: Platforms that deliver interest-based ads.
• Legal Authorities: When required by law, subpoena, or court order.
• Business Transfers: Mergers, acquisitions, investments, or restructuring.
• Affiliates & Subsidiaries: Entities under common ownership.
• Security Purposes: To prevent fraud, protect rights, or address emergencies.

4. Data Storage & Retention

By using our Services, you consent to the transfer and storage of your data in locations where we or our service providers operate. Information is retained only for as long as needed to fulfill legal, business, and operational purposes. We use reasonable safeguards but cannot guarantee complete protection against unauthorized access.

5. Your Privacy Choices & Rights

5.1 Privacy Rights (Applicable by State or Region)

You may have the right to:

• Access personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Appeal decisions related to your privacy requests
• Be free from discrimination for exercising privacy rights

To make a request, email us at: support@howtosolveguide.com Verification may be required for identity protection.

5.2 Right to Opt-Out of Data Sharing

You may opt-out of sharing your personal information with third parties for advertising or analytics. To request this, email privacy@howtosolveguide.com.

5.3 Sensitive Information

We do not sell or misuse sensitive information. Such data may include:

• Health-related information
• Financial account or payment details
• Precise geolocation
• Social Security numbers
• Information about minors

5.4 Cookie Preferences

• You may block or delete cookies within your browser settings.
• You may opt-out of analytics tracking using our cookie settings panel.
• We respond to Global Privacy Control signals.
• We do not respond to “Do Not Track” signals.

5.5 Emails, Phone Calls & Text Messages

• Emails: You may unsubscribe using the link in any email.
• Phone: You may request removal from marketing calls by emailing us.
• Texts: Reply “STOP” to unsubscribe from text alerts.

6. Third-Party Links

Our website may include links to third-party websites. Their privacy practices are not governed by this Privacy Policy. We encourage users to review those policies directly.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@howtosolveguide.com

8. Effective Date

This Privacy Policy is effective as of January 1, 2025.